Help & support
Last updated Wednesday, 21 OctoberBooking a visit
Open Discover or search on Home, choose a provider, tap Book, pick a time and confirm. You get a confirmation on WhatsApp and in the app.
Changing or cancelling
Open Bookings, choose the visit and tap Reschedule or Cancel. The latest time you can change a booking is shown in the app.
Checking in
At reception, open your Sehatty QR from Profile or from the booking. The provider scans it to check you in.
Your health wallet
Add prescriptions, results and scans from the Wallet tab. Labs and scan centers you visit can send results straight to your wallet. Only you can see your files.
Signing in
You sign in with your mobile number and a code sent on WhatsApp. If the code does not arrive, check that WhatsApp is installed on that number and tap Resend after the timer ends.
For providers
Sign up as a doctor, clinic, lab or scan center, complete your profile, hours and documents, and send them for review. Choose a plan from the Plan page to appear to patients.
Contact us
Use the buttons below to reach our support team.